Nicole Bettencourt

Au.D., CCC-A

Dr. Bettencourt is passionate about her work as an audiologist and empathizes well with her patients. She has had bilateral sensorineural hearing loss since birth and has been a successful hearing aid user since the age of five. Her personal experiences with both hearing loss and hearings aids allow her a special insight to the world of audiology. She started with the Audiology and Hearing Center at Concord Otolaryngology in December 2006 when it first opened its door and has been practicing audiology in New Hampshire since 1996. She earned her Bachelor’s of Art degree in Communication Disorders from the University of New Hampshire and her Master’s of Science degree in Audiology from the University of Connecticut. She completed her Doctorate in Clinical Audiology (Au.D.) from the Arizona School of Health Sciences, a division of the Kirksville University of Medicine.

Eliza Evans


Eliza has been in the field since 1979 practicing audiology in Laconia, Franklin and Concord. She has worked in hospital out-patient settings as well as in private practice. Eliza has a special knack of combining her expertise, humor, and sincere care for her patients. It is those qualities and her professional expertise that has drawn respect from her patients and referring physicians. Eliza began her audiological career in 1979 at the Laconia State School and Training Center in Laconia, NH. She earned her Bachelor of Art degree in Communication Disorders at the University of New Hampshire and went on to get her Master of Science degree in Communication Disorders/Audiology from Utah State University.

Dwight Valdez


Dwight “Ike” Valdez has been an Audiologist since 1982 and still loves it. Ike has first-hand knowledge of hearing loss and hearing aids as he developed a permanent hearing loss from exposure to power tools without ear protection and listening to loud music. He is an advocate for the use of ear protection and encourages his patients to wear hearing aids. Ike practiced in Nashua and Manchester in hospital out-patient settings and with ear, nose, and throat specialists from 1990 to 2007. Ike received doctoral training at Purdue University, West Lafayette, Indiana with emphasis in hearing aid research and aural rehabilitation. He earned his Bachelor of Arts degree in Audiology and Communication Disorders from Andrews University and Master of Arts degree in Audiology from Michigan State University.

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